E-Service Instructions

Zur deutschen Anleitung

Welcome to the PTB E-Service.
The PTB offers a variety of metrological services. The E-Service enables online processing for a steadily increasing number of these services. Orders or - in the case of statutory administrative services - applications for services may be submitted and completed online. This eliminates the need to send documents by post or email. All necessary communication regarding your orders and applications can be handled online. However, your customary channels of communication with the PTB remain available.
Please read the following instructions to get acquainted with the PTB E-Service.

Child Articles (5)
  • A registered user account is required for the use of the PTB E-Service. To register, please click “Sign In” in the upper right corner of your browser window, choose “Create Account” in the...

  • Using the administrative account, each client organisation can maintain its master data as well as add or remove registered user accounts, thereby granting or revoking employee access. Orders and...

  • During the processing of your order or application, the PTB may provide documents for you in your inbox. You can send the PTB additional information as a document or message via the E-Service...

  • After logging in with your employee account, the desired service may be selected using the 4-stage dropdown menus or the search bar. Note: Currently, only a limited selection of the public services...

  • After you submit your order or application, the PTB will review it and, if necessary, request any missing documents through the E-Service Portal. Please check your E-Service inbox. You will be...

deen